Shipping Information
USPS Shipping Delays: We've had a number of customers contact us reporting USPS packages being delayed with no tracking updates saying it's waiting at our office in Chandler, AZ with text like "Shipping Label Created, USPS Awaiting Item". We receive daily USPS pickups, these packages are out the door almost always same day the labels are created and in every case we've investigated the package is NOT in our office. Please be patient, we have yet to find a case where the package is actually lost and all signs point towards USPS delays and general Covid19 delays across the country.
Our shipping facility is located in Chandler, Arizona, United States, but we ship worldwide! We take pride in quick order processing and we love satisfied customers. Order processing is generally really fast but we are a small company and during times of large order volume it can take time to get order processed. You will receive an email notifying you when order is in the mail. A tracking number will be included if you selected tracked shipping.
Sanitizers and Removers
All hand sanitizer and nail polish removers are unable to be shipped outside of the United States due to restrictions on materials classified as Hazardous Goods.
Hazardous Goods
Some products are hazardous and can only be shipped within the US by ground transport and internationally by air with tracking. We are unable to make any exceptions to this as we are bound by government and shipping regulations.
Products from these categories are considered hazardous:
- Nail Polish
- Gel Polish
- Dip Powders
Store Pick-Up Chandler, AZ
Arizona customers can place order online and select ‘Pick Up In Store (Chandler Mall, AZ)’ at checkout. Once order is fulfilled, an email will be sent notifying you when it is ready for pick-up. Please note that if you come to pick up your order before receiving this email, we won't be able to fulfill your order. We fulfill these orders in warehouse and then bring to store. Available hours and address of our store are located here.
United States of America Domestic Shipping
Shipping No Tracking (Nail Vinyl Stencils and Tape Only)
Free (No Tracking) – Delivery up to 3-12 business days.
USPS First Class
Package less than 1lb, Flat Rate – $3.99 (With Tracking) – Delivery up to 3-12 business days. Not applicable for Nail Polish.
USPS Priority Mail
Flat Rate - $6.99 (With Tracking) - Delivery up to 2-4 business days, depending on destination. Not applicable for Nail Polish.
USPS Priority Mail Express
Flat Rate - $22.99 (With Tracking) - 1-3 business days. Actual delivery dates can vary depending on your local post. Not applicable for Nail Polish.
FedEx & USPS Ground (Applicable to Nail Polish)
Nail polish is considered hazardous material and must be shipped by ground service only.
USPS Ground: Package less than 1lb, Flat Rate – $3.99 (With Tracking) - Delivery up to 5-15 business days. Tracking information can be updated with delays.
USPS Ground: Package greater than 1lb, Flat Rate – $7.99 (With Tracking) - Delivery up to 5-15 business days. Tracking information can be updated with delays.
FedEx Ground (except Alaska and Hawaii): Flat Rate - $12 (With Tracking) - Delivery up to 2-6 business days. FedEx requires a physical address for the recipient. They do not ship to PO Box addresses.
International Shipping
Shipping No Tracking (Nail Vinyl Stencils and Tape Only)
$2 (No Tracking) – Delivery up to 14 business days for most destinations but some countries take as long as 1-3 months depending on the local postal service. Shipped in a bubble mailer with no tracking outside the US.
Shipping for Standard Packages
International orders without polishes:
- less than 1lb (No Tracking) - $5.99
- less than 1lb (With Tracking) - $11.99
- more than 1lb (No Tracking) - $10.99
- more than 1lb (With Tracking) - $16.99
International orders with polishes:
- less than 1lb (With Tracking) - $11.99
- more than 1lb (With Tracking) - $16.99
International orders with tracking to Belarus, French Polynesia, Indonesia, Israel, Kazakhstan, Malaysia, Norway, Oman, Saudi Arabia, Serbia, South Africa, Switzerland, Taiwan, Ukraine, United Arab Emirates, Kuwait, Bahrain - $29.99 (less than 1lb) and $34.99 (more than 1lb).
Delivery up to 14 business days for most destinations but some countries take as long as 1-3 months depending on the local postal service. Some countries may require import fees, which customer will be responsible for. These fees are not included in shipping costs. Shipped through third party exporter.
DHL Express
All international customers can use DHL Express. Shipping costs may vary. You can get estimated shipping costs at the cart page - Delivery up to 3-5 business days. Some countries may require import fees, which customer will be responsible for. These fees are not included in shipping costs.
Products that we ship within USA only:
- UV\LED Lamp
Due to restrictions within some countries are unable to provide our Shipping With Tracking service to the following countries:
- Albania
- Andorra
- Angola
- Azerbaijan
- Benin
- Central African Republic
- Djibouti
- Equatorial Guinea
- Eritrea
- Faroe Islands
- Fiji
- French Guiana
- French Polynesia
- Georgia
- Gibraltar
- Greenland
- Guinea-Bissau
- Iceland
- Kazakhstan
- Laos
- Lesotho
- Liberia
- Mongolia
- Montenegro
- Myanmar (Burma)
- New Caledonia
- Papua New Guinea
- Russia
- Sudan
- Uzbekistan
- Venezuela
Due to the COVID19 outbreak the list of following countries have imposed limits and restrictions to regular postal services and we are only able to supply service to them by DHL, if a country is not listed here there are no restriction shipping services:
- Afghanistan
- Bhutan
- Brunei
- Chad
- Guadeloupe
- Guinea
- Kiribati
- Kosovo
- Kyrgyzstan
- Libya
- Madagascar
- Martinique
- Mauritania
- Mauritius
- Panama
- Seychelles
- Sierra Leone
- South Sudan
- Tajikistan
- Timor-Leste
- Tonga
- Turkmenistan
- Yemen